CRM Web Properties – Privacy Policy

 

General Privacy Statement

Coral Ridge Ministries Media, Inc. (herein referred to as “CRM”) has a firm commitment to protect personal identification information that you share with us.  As such, we have developed this Privacy Policy to communicate this commitment to you, our members, partners, and subscribers.  Our web site offers content and services including both links to co-branded, affiliate ministry web sites, as well as independent third party web sites.  We encourage you to review the privacy policy posted on each of these web sites to determine how your privacy is protected.

Types of Information Collected

Basically, there are three types of information that CRM collects on our web sites:

            General Personal Identification Information

When you request or order a product or resource, register or sign up for a CRM event, or engage CRM through any other type of business relationship, we may collect the following personal identification information: name, age, postal address, email address, credit card number, facts about your computer, profession, topics of interest, religious information, or any other similar information. 

User Surveys and Polling

From time to time, as we see fit, CRM may request that you take part in a survey or poll.  For example, you may see an advertisement on our web site to participate in our “Spiritual State of the Nation” survey.  These surveys and polls are completely voluntary and may be either posted on our web sites or sent out via email.  You may easily decline to participate or elect to not receive email surveys in the future.

Web Site Usage

In order to benchmark performance of our web sites, CRM logs anonymous information each time you visit the site. This information includes: Time and Date of visit, IP address, host, client (browser type) and the referrer by which you came to our web site. This information is used strictly for statistical analysis.  In addition to anonymous information, CRM may collect and track web site usage patterns for our subscribed members.  This may include pageview history, search queries, media file access and downloads, length of visit, number of features used, etc.  This information is kept completely confidential and may be used for the purposes of providing enhanced web offerings on our web sites in the future.  This information is NOT shared or sold to any third parties under any circumstances, the only exception being inquiries by local, state, federal, and international authorities.

How Information is Used

Information that is collected may be used for the following purposes:

§      For purposes which they were given (i.e. to validate an email subscription, or to process an order)

§      To send email newsletters, or notifications about CRM resources, products, services, or in general, to contact you

§      To enhance our web sites and user experience by developing new products, services, web offerings based on usage patterns

§      Provide third parties with general aggregate information about our sites traffic and user base

§      To personalize web site user experience (including content) based on personal user profiles or characteristics

In addition to the information collected on our web sites, we may combine this with information that you have provided to CRM via other mediums.

We may also hire third party companies to gather information or perform services on our behalf.  For instance, we may hire a firm to perform a research survey, or we may have a third party firm send email newsletters out on our behalf.  These third parties may be given access to your personal identification information exclusively for the purposes for which they have been hired on our behalf.

Any personal identification information collected from our web sites shall never be shared, licensed, or sold, to any third party with the exception of the following:

§   You give advanced consent by opting-in to receive information from third parties

§    In accordance with the enforcement of our Subscriber Agreement or Terms of Use

§    When legally required to do so

Special Email Communications

From time to time, as CRM sees fit, we may send out email communications asking you to support CRM both prayerfully and financially.  Although we take care to not send these types of emails frequently, we respect your request to cease receiving such emails.  At the bottom of each email there is a link that reads, “To modify your email subscription, please click here.”  When you click on the link, you will be taken to a web page where you can modify your email subscriptions, or cease all future email transmissions from CRM.  In addition, you may request to no longer receive email communications from CRM by sending an email to letters@coralridge.org, or by telephone at 1-800-229-9673.  You may also send us a written notice of your request.  Our mailing address is: Coral Ridge Ministries, PO Box 1920, Ft Lauderdale FL 33302.

Communication Preferences

You may review and modify your personal identification as well as your personal preferences for email communications several different ways:

• At the time of subscription, you are presented with different options for your email preferences
• By logging in to your “Account Preferences” you may modify your personal contact information or email subscription settings or opt-out of receiving any future email communications
• You may also contact customer service to update/change your personal contact information or email preferences by telephone at 1-800-229-9673 or by email at letters@coralridge.org
• You may opt-out online here  

Tracking Devices

CRM web sites and email communications may employ tracking devices such as cookies and web beacons.  A “cookie” is simply a string of text sent from a web server to a web browser that is used to differentiate and store information about a users visit, or possibly, multiple visits.  A web beacon is typically very tiny transparent image embedded in a web page or email that tracks visits or email open rates.  These tracking devices are used in order to measure the traffic to a particular web page, the number of opens of a particular email, or to provide any other metric of performance of a particular electronic communication piece.

Security of Personal Information

Personal information that is collected is stored on servers that have limited access.  We employ security measures to ensure that the information that is collected is protected from unauthorized access or improper usage.  We will retain your personal information as long as necessary in order to facilitate the purposes that have been communicated you and comply with applicable law and regulations.

Updates or Modifications to Policy

This policy may be updated or modified from time to time.  When we make any updates or modifications to this policy, the date on this page will be updated to reflect when the changes were posted.

Comments and Questions

If you have any questions or comments about this privacy policy you may contact us at 1-800-229-9673 or by sending us an email to letters@coralridge.org. 

 

This policy was last updated on April 30, 2007